1) Shipping and Delivery

1.1. Shipping options and delivery times are provided on the website. ketolab.in will make every effort to deliver products promptly, but we do not guarantee delivery times.

1.2. Shipping charges, if applicable, are outlined during the checkout process.

When it comes to shipping and delivery for a website that sells keto products such as flour, noodles, pasta, rice, and other goods, you need to establish clear policies and procedures for your customers. You should ensure that your payment and shipping processes comply with the relevant Indian financial and e-commerce regulations.

2) Shipping Zones

2.1. We offer shipping services within India to the following zones: [List the zones or regions where you offer shipping].

3) Shipping Costs

3.1. Shipping costs are calculated based on the total weight of the products in your order, the shipping destination, and the chosen shipping method.

3.2. The exact shipping cost for your order will be displayed during the checkout process.

 4) Delivery Times

4.1 Estimated delivery times may vary depending on your location, chosen shipping method, and product availability

4.2. We make every effort to ship orders within 4-5 business days from the date of purchase. However, we do not guarantee delivery dates.

5) Shipping Methods

5.1. We offer several shipping methods, including standard and expedited options.

5.2. You can choose your preferred shipping method during the checkout process.
6) Order Tracking

6.1. Once your order is shipped, you will receive a shipping confirmation email with tracking information.

6.2. You can track the status of your order by visiting the tracking page on our website or using the provided tracking number.

7 ) Delivery Address

7.1. It is the customer’s responsibility to provide accurate and complete delivery information during the checkout process.

7.2. We are not responsible for delayed or undelivered shipments due to incorrect or incomplete address information provided by the customer.

8) Delivery Attempts

8.1. Our shipping partners will make multiple delivery attempts to the provided address. If delivery is unsuccessful after multiple attempts, the package may be returned to us.

8.2. If your package is returned to us due to failed delivery attempts, additional shipping charges may apply for reshipment.

9) Risk of Loss

9.1. The risk of loss and title for products pass to the customer upon delivery.

10) Shipping Restrictions

10.1. Some products may be subject to shipping restrictions based on local, state, or national regulations. It is the customer’s responsibility to be aware of and comply with these restrictions.

11) Contact Information

11.1. If you have any questions or concerns about shipping and delivery, please contact our customer support team at hello@healthymonkey.in

Ensure that your website prominently displays a link to this shipping and delivery policy, and require customers to acknowledge and accept these terms before completing their purchase. Additionally, stay informed about any updates or changes in RBI regulations that may affect your e-commerce operations in India and adjust your processes accordingly to maintain compliance.